Política de devolución y reembolso por escrito.
1. Returns
We understand that products may not always meet your expectations. If you are not completely satisfied with your purchase, we offer a straightforward return process to ensure your convenience.
2. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
The item must be unused, in the same condition as you received it.
It must be in its original packaging.
The item must be returned within 30 days from the date of purchase.
3. Return Process
To initiate a return, please follow these steps:
Contact our customer service team at support@mialivionatural.com to request a return authorization.
Pack the item securely in its original packaging, along with any accessories or documentation that came with it.
Clearly mark the return authorization number on the package.
Ship the package to 3350 Six Fork Rd Raleigh NC 27609
4. Refunds
Once we receive the returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
5. Exchanges
We do not offer direct exchanges. If you need a different item, please follow the return process and place a new order for the desired product.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving the product. We will provide instructions on how to return the item for a replacement or a refund.
7. Shipping Costs
Shipping costs for returns are the responsibility of the customer, unless the return is due to a damaged or defective item.
9. Contact Us
If you have any questions or concerns about our return and refund policy, please don't hesitate to contact our customer service team at (855) 324-6632 or support@mialivionatural.com.
By making a purchase with us, you agree to abide by the terms and conditions outlined in this Return and Refund Policy. This policy is subject to change without prior notice, but any changes will be communicated on our website.
Date of policy update: 16 August 2023
Mi Alivio Natural
mialivionatural.com
support@mialivionatural.com
(855) 324-6632
We understand that products may not always meet your expectations. If you are not completely satisfied with your purchase, we offer a straightforward return process to ensure your convenience.
2. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
The item must be unused, in the same condition as you received it.
It must be in its original packaging.
The item must be returned within 30 days from the date of purchase.
3. Return Process
To initiate a return, please follow these steps:
Contact our customer service team at support@mialivionatural.com to request a return authorization.
Pack the item securely in its original packaging, along with any accessories or documentation that came with it.
Clearly mark the return authorization number on the package.
Ship the package to 3350 Six Fork Rd Raleigh NC 27609
4. Refunds
Once we receive the returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
5. Exchanges
We do not offer direct exchanges. If you need a different item, please follow the return process and place a new order for the desired product.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving the product. We will provide instructions on how to return the item for a replacement or a refund.
7. Shipping Costs
Shipping costs for returns are the responsibility of the customer, unless the return is due to a damaged or defective item.
9. Contact Us
If you have any questions or concerns about our return and refund policy, please don't hesitate to contact our customer service team at (855) 324-6632 or support@mialivionatural.com.
By making a purchase with us, you agree to abide by the terms and conditions outlined in this Return and Refund Policy. This policy is subject to change without prior notice, but any changes will be communicated on our website.
Date of policy update: 16 August 2023
Mi Alivio Natural
mialivionatural.com
support@mialivionatural.com
(855) 324-6632
